UvAnetID: your student ID number and log-in

As an AUC student, you are officially registered at both of AUC's parent institutes: the University of Amsterdam (UvA) and Vrije Universiteit Amsterdam (VU). Before arriving, you should receive an email from the University of Amsterdam with your "UvAnetID". Your UvAnetID serves as your student ID number and your username for logging into many of the administrative systems, including the internet and printing services, used at both AUC and the UvA. Please note that some students are registered at the UvA first and others are registered at the VU first. Although you will eventually be registered at both universities, there can be some delay in receiving your UvAnetID if you are "VU first". You don't need to take any additional action if other students receive their UvAnetID before you do. 

Please note that for most administrative systems you will use your UvAnetID.

Canvas

For coursework and some practical information, AUC uses the digital learning environment known as Canvas. This online platform is where you will receive course information, assignments, feedback and grades from your lecturers for your classes. You will automatically be enrolled in the digital course modules for which you are registered in addition to the Student Information module. Once you have your UvAnetID, you can log in to Canvas using the link below. 

AUC Portal

AUC Portal is the online course registration system used by Amsterdam University College. In AUC Portal, you can view which courses you are currently registered for and an interactive diagram you can use for planning your curriculum, finding information on courses and viewing the location of courses. You will be using AUC Portal to register for courses throughout your time at AUC (the instruction manuals are available on Canvas and the AUC Student Website). Once you have your UvAnetID, you can log in to view your course schedule. 

Your student ID card will be issued by the University of Amsterdam. 

How to request your student ID card

You will need to visit the website here to request for your student card. You will need your UvAnetID in order to apply for your card. Keep in mind that you will also need to upload a portrait photo for your student card. 

You will need your student card for printing, paying for vending machines and borrowing books from the University Library. Additionally, you should bring your student card when registering with the municipality of Amsterdam. 

When can you apply for your UvA Student ID card?

You can apply for your student ID card one month before the start of your studies at the UvA. You will need a UvAnetID in order to submit your application. Go to mijnuvapas.nl to upload a passport photo for your student ID card. This can prove difficult on a tablet or mobile phone, so please make sure to use a laptop or desktop computer.

When will you receive your Student ID card?

Make sure to apply for your student ID card on time.

For international students

Did you provide a home address outside of the Netherlands? In that case, an email will be sent to your UvA mail address (not your personal email) to let you know when you can pick up your new student ID card at one of the UvA service points. This process requires a valid identity document such as a passport or government ID card. 

Students living in the Netherlands

Did you apply for your student ID card before 3 September?
If you registered using an address in the Netherlands and applied for your student ID card before 3 September, you will receive your card at your home address in the Nethelands. If you applied for your card before 3 September and have not received your student ID card by 14 September, please drop by one of the UvA service points or contact the Facility Services Service Desk.

Did you apply for your studnet ID card after 3 September?
Did you apply for your student ID card after 3 September? In that case, an email will be sent to your UvA mail address (not your personal email) to let you know when you can pick up your new student ID card at one of the UvA service points. This process requires a valid identity document such as a passport or government ID card. 

Once in the Netherlands, it’s useful to open a Dutch bank account. With the debit card you receive when opening an account, it's easy and free of charge to pay at supermarkets, cafes, restaurants, shops and nearly all other services in the Netherlands.

To open a Dutch bank account, you will need:

• A valid passport or ID card (for non-EU students a passport is sufficient)
• Proof of enrolment at AUC
• Your rental contract showing that you will be living in the student residences in the Netherlands
• A BSN number (the social security number assigned by the Dutch government when you register with the municipality of Amsterdam)

Choose a bank

There a several banks in the Netherlands where you can open a student bank account. Not all banks offer English-language information on their websites about how to open an account, but you can read more on the websites of ABN AMRO and ING.

Please note that it can take some time to register with the municipality and get your BSN number. If this takes longer than two weeks after arriving, you might want to open a bank account with Bunq (although the service costs are a bit higher) which doesn’t immediately require a BSN number. With Bunq you will have to provide your BSN number within three months. You can read more about opening a bank account with Bunq on their website.

As an AUC student, you have access to the UvA's and VU's wireless networks at various UvA and VU buildings and in lecture and study rooms. Internet access in the student residences is provided, but you must bring your own wireless router and ethernet cable.

UvA wireless networks

To access the UvA wireless networks, you will need your UvAnetID and log-in. Below you can find the steps and software needed to access the WiFi networks on UvA campuses. These networks are titled "eduroam" or "uva". 

Accessing VU wireless networks

The Vrije Universiteit Amsterdam campuses also use the "eduroam" wireless network. Once you set-up your log-in for the UvA campuses, you will be able to access the VU wireless facilities as well. Alternatively, once you have access to your VUnetID, you can also visit the link below to set-up "eduroam" via your VUnetID if you wish to do so. 

WiFi in the student residences

An internet connection by internet provider Ziggo is included in the service costs of your rental contract. In order to set-up a wireless network, you will need to bring your own wireless router and install it in your room. A cabled internet connection will be available upon arrival at the dorms (please bring your own ethernet cable). You can find more information via the DUWO website about available services and more specific information on types of routers via the ittdesk website via the links below.

Do you have a specific question not answered on the AUC website, AUC Student Website or on Canvas? For all such requests, you can open a "call" in the Digital AUC Service Desk. This will allow you to send your question directly to professional staff who will work to resolve your issue.

These various departments include, but are not limited to:

• Registrar's Office 
• Admissions & Housing
• Services & Communications
• Board of Examiners
• AUC Scholarship Fund 
• Community Projects and Internships
• International Office (Studying Abroad)
• SIS and Canvas support 
• (Class)room reservations

Please allow for up to four (4) working days for us to answer your question. After opening a "call", you will receive a confirmation email and "call" number. Please record your number for future reference so that you avoid opening multiple cases on the same topic (which can delay your response time).

Requesting documents, statements, official transcripts or actions

Through the Digital AUC Service Desk, you may also request several important official documents that may be scanned and emailed to you or can be picked up from AUC's reception desk. You may also ask for specific actions from the registrar's team such as a course addition, dropping a course, or even signalling to AUC that you wish to terminate your enrolment completely.

Documents that can be requested digitally:

• Official transcript (list of grades)
• Statement to confirm your proficiency in English (being enrolled in an English-taught programme)
• Proof of enrolment 
• Statement of (expected) graduation

Actions:

• Course additions (first consult with tutor)
• Course load reductions (first consult with tutor)
• Scholarship renewal
• Informing AUC of your withdrawal/termination of your enrolment as a student 

If you're unsure about where to submit your request, you can also always consult your academic tutor.

There are a few key documents that you need to know and be aware of while studying at AUC. Ranging from helpful hints to important academic procedures and protocols, please take the time to read and review the documents found below. If you have any questions after reviewing these documents, please contact your academic tutor. 

1. Academic Standards and Procedures
2. Student Handbook
3. Social and Academic Codes of Conduct
4. Board of Examiners Rules and Guidelines

The Academic Standards and Procedures contains a complete explanation of the academic programme, including grading, requirements for graduating, attendance policies and more. While your academic tutor can assist you, it is your responsibility to read and understand the information in this document. 

The Student Handbook will answer many of your questions with regards to being a student at AUC and contains an overview of the resources available to you, while the Social and Academic Codes of Conduct includes information on what we expect from you as a member of the AUC community. The Board of Examiners Rules and Guidelines highlights the role of the Board of Examiners in upholding and interpreting the Academic Standards and Procedures. 

All AUC students have an AUC mailbox on the Microsoft 365 platform at their disposal. You will always receive emails from AUC via your student email address. As an additional service, the emails you receive in your AUC mailbox are also forwarded to the email address you submitted as your correspondence address in Studielink. If you are happy with this, no further action is required. If you'd like to change this, you can find out how to do so here. For more information on setting up your student email address, please visit the link below. 

Your course schedule will be available in AUC Portal in late August.

If you already have a UvAnetID, you can log in to AUC Portal using your UvAnetID to access your course schedule starting in late August. There you can find an overview of which courses you're registered for, the timetable and location of your classes. Your academic tutor will be your primary contact for any questions about your course schedule, and you can discuss these questions during your individual meeting that will take place on Thursday or Friday of Introduction Week. 

Please note: if you log in to AUC Portal and your course schedule is blank after 25 August 2023, please send an email to servicedesk@auc.nl. 

If you do not yet have a UvAnetID, then you will be sent an email with a link to access your course schedule. You should receive this email by Friday 25 August. Through that link, you will be able to see which courses you are registered for and the times and locations of your courses. Your academic tutor will be your primary contact for any questions about your course schedule, and you can discuss these questions during your individual meeting that will take place on Thursday or Friday of Introduction Week. 

Please note: if you do not have a UvAnetID and have not received an email with a link to your course schedule by 25 August, please send an email to servicedesk@auc.nl.

Using Microsoft Teams 

Every student at the University of Amsterdam, including AUC students, has free access to the collaboration software Microsoft Teams. A multi-functional tool, Microsoft Teams allows you to chat, work together in various documents, share your screen, make video calls and much more. You can find more information on how to download Microsoft Teams and some tips on how to make the most of the software when working with fellow students via the link below.

Zoom

Zoom is a videoconferencing service that allows you to easily connect remotely with fellow students and lecturers at AUC. You can use Zoom to meet with fellow students and lecturers, or to work on group assignments. Zoom offers possibilities to chat during a meeting or to share your screen. While most lecturers and AUC staff members now use Teams, you may find instances where Zoom will be used. You can find instructions on how to download, install and log in to Zoom via the link below.

When you enrol at AUC, you are automatically assigned an academic tutor. Your tutor will be a member of AUC staff that is specialised in guiding students through the AUC curriculum. They can assist you in making course choices, explaining the requirements of the programme, offer advice on graduate programmes and much more.

Your tutor will serve as your primary point of contact for all academic matters throughout your three years of studying. You will meet with them during the second day of Introduction Week and continue to meet with them regularly throughout your time at AUC.  You will receive the name of your tutor the week before the Introduction Week.