You can review the essential documents and overview of where you can find need-to-know practical information to help you get started as a student at Amsterdam University College.
As an AUC student, you are officially registered at both of AUC's parent institutes: the University of Amsterdam (UvA) and Vrije Universiteit Amsterdam (VU). In the coming weeks, you should receive an email from the University of Amsterdam with your "UvAnetID". Your UvAnetID serves as your student ID number and your username for logging in to many of the administrative systems, including the internet and printing services, used at both AUC and the UvA. Please note, that some students are registered at the UvA first and others are registered at the VU first. Although you will eventually be registered at both universities, there can be some delay in receiving your UvAnetID if you are "VU first". You don't need to take any additional action if other students receive their UvAnetID before you do.
Please note that for most administrative systems you will use your UvAnetID.
For both coursework and practical information, AUC uses the digital learning environment known as Canvas. This online platform is where you will find all practical information for AUC students and where you will receive course information, assignments, feedback and grades from your lecturers for your classes. You will automatically be enrolled in the digital course modules for which you are registered in addition to the Student Information module where you can find an overview of resources, processes and procedures at AUC. Once you have your UvAnetID, you can log in to Canvas using the link below.
AUC Portal is the online course registration system used by Amsterdam University College. In AUC Portal, you can view which courses you are currently registered for and can also indicate whether you are currently taking courses on-campus or remotely. You will also be able to see your course schedule, including which classes are taking place online, the location of your on-campus classes and a helpful course planning tool. You will be using AUC Portal to register for courses throughout your time at AUC (the instruction manuals are available on Canvas). Once you have your UvAnetID, you can log in to view your course schedule.
Your student ID card will be issued by the University of Amsterdam.
You will need to visit the website here to apply for your student card. You will need your UvAnetID in order to apply for your card. You will also need to upload a photo for your student card and you can read more about the requirements and how to upload your student photo via the site below.
When your student card is ready for pick-up, you will receive an email on where you can collect it. It will be at a different location than the AUC building, and you will need to bring a valid proof of identity (ID card or passport) when you collect your card.
You will need your student card for printing, paying for vending machines and borrowing books from the University Library. Additionally, you should bring your student card when registering with the municipality of Amsterdam.
Once in the Netherlands, it’s useful to open a Dutch bank account. With the debit card you receive when opening a Dutch bank account, it is easy and free of charge to pay at supermarkets, cafes, restaurants, shops and nearly all other services in the Netherlands.
To open a Dutch bank account, you will need:
There a several banks in the Netherlands where you can open a student bank account. Not all banks offer English-language information on their websites about how to open an account, but you can read more on the websites of ABN AMRO and ING.
Especially with the coronavirus measures in place, it can take some time to register with your municipality and get your BSN number. If this takes longer than two weeks, you might want to open a bank account with Bunq (although the service costs are a bit higher) which doesn’t immediately require a BSN number. With Bunq you will have to provide your BSN number within three months. You can read more about opening a bank account with Bunq on their website.
As an AUC student, you have access to the UvA's and VU's wireless networks at various UvA and VU buildings and in lecture and study rooms. Internet access in the student residences is provided, but you must bring your own wireless router and ethernet cable.
To access the UvA wireless networks, you will need your UvAnetID and log-in. Below you can find the steps and software needed to access the WiFi networks on UvA campuses. These networks are titled "eduroam" or "uva".
The Vrije Universiteit Amsterdam campuses also use the "eduroam" wireless network. Once you set-up your log-in for the UvA campuses, you will be able to access the VU wireless facilities as well. Alternatively, once you have access to your VUnetID, you can also visit the link below to set-up "eduroam" via your VUnetID if you wish to do so.
An internet connection by internet provider Ziggo is included in the service costs of your rental contract. In order to set-up a wireless network, you will need to bring your own wireless router and install it in your room. A cabled internet connection will be available on arrival at the dorms (please bring your own ethernet cable). You can find more information via the DUWO website about available services and more specific information on types of routers via the ittdesk website via the links below.
Do you have a specific question not answered on the website or on Canvas? For all such requests, you can open a "call" in the digital AUC Service Desk. This will allow you to send us your question directly and our professional staff will work to resolve your issue.
These various departments include, but are not limited to:
Please allow for up to four (4) working days for us to answer your question. After opening a "call", you will receive a confirmation email and "call" number. Please record your number for future reference so that you avoid opening multiple cases on the same topic (which can delay your response time).
Through the digital AUC Service Desk you may also request several important official documents that may be scanned and emailed to you or can be picked up from AUC's reception desk. You may also ask for specific actions from the registrar's team such as a course addition, or dropping a course, or even signaling to our team that you wish to terminate your enrolment completely.
If you're unsure about where to submit your request, you can also always consult your academic tutor.
There are a few key documents that you need to know and be aware of while studying at AUC. Ranging from helpful hints to important academic procedures and protocols, please take the time to read and review the documents found below. If you have any questions after reviewing these documents, please contact your academic tutor.
The Academic Standards and Procedures contains a complete explanation of the academic programme, including grading, requirements for graduating, attendance policies and more. While your academic tutor can assist you, it is your responsibility to read and understand the information in this document. The Student Handbook will answer many of your questions for being a student at AUC and contains an overview of the resources available to you, while the Social and Academic Codes of Conduct includes information on what we expect from you as a member of the AUC community. The Board of Examiners Rules and Guidelines highlights the role of the Board of Examiners in upholding and interpreting the Academic Standards and Procedures.
All AUC students have an AUC mailbox on the Microsoft 365 platform at their disposal. You can log on to Microsoft 365 and you will always receive emails from AUC at this AUC email address. As an additional service, the emails you receive in your AUC mailbox are also forwarded to the email address you submitted as your correspondence address in Studielink. If you are happy with this, no further action is required. If you'd like to change this, you can find out how to do so here. For more information on setting up your student email address, please visit the link below.
Your course schedule is available in AUC Portal.
If you already have a UvAnetID, you can log in to AUC Portal using your UvAnetID to access your course schedule. There you can find an overview of which courses you're registered for, the timetable, which classes are taking place online and the locations of the physical components of classes on campus (if any). Your academic tutor will be your primary contact for any questions about your course schedule, and you can discuss these questions during your individual meeting that will take place on Thursday or Friday of Introduction Week.
Please note: if you log in to AUC Portal and your course schedule is blank after 27 August, please send an email to email@example.com.
If you do not yet have a UvAnetID, then you will be sent an email with a link to access your course schedule. You should receive this email by Friday 27 August. Through that link, you will be able to see which courses you are registered for, which classes will take place online and which will take place on-campus (if any), in addition to the times and locations (if applicable) of your courses. Your academic tutor will be your primary contact for any questions about your course schedule, and you can discuss these questions during your individual meeting that will take place on Thursday or Friday of Introduction Week.
Please note: if you do not have a UvAnetID and have not received an email with a link to your course schedule by 27 August, please send an email to firstname.lastname@example.org.
Every student of the University of Amsterdam, including AUC students, has free access to collaboration software Microsoft Teams. A multi-functional tool, Microsoft Teams allows you to chat, work together in various documents, share your screen, make video calls and much more. You can find more information on how to download Microsoft Teams and some tips on how to make the most of the software when working with fellow students.
Zoom is a videoconferencing service that allows you to easily connect remotely with fellow students and lecturers at AUC. You can use Zoom to follow courses online (if necessary), to meet with fellow students and lecturers, or to work on group assignments. Zoom offers possibilities to chat during a meeting or to share your screen. At AUC, many lecturers and staff will be using Zoom to host virtual meetings. You can find instructions on how to download, install and log in to Zoom via the link below.
When you enrol at AUC, you are automatically assigned an academic tutor. Your tutor will be a member of AUC staff that is specialised in guiding students through the AUC curriculum. They can assist you in making course choices, explaining the requirements of the programme, offer advice on graduate programmes and much more. Your tutor will serve as your primary point of contact for all academic matters throughout your three years of studying. You'll meet with them during the first day of Introduction Week and you'll continue to meet with them regularly throughout your three years at AUC. You will receive the name of your tutor the week before the Introduction Week.