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FAQ

Introduction Week 2021: 30 August-3 September

  • Do I have to participate in AUC Introduction Week?

    Attendance and participation in AUC's Introduction Week are mandatory for all incoming first-year students. The intent is to host a mix of online and on-campus activities for both social and academic introductions. However, we understand that students may still be facing obstacles related to travel and living situations due to the ongoing coronavirus pandemic. If you already know that you won't be available to partake in one or more of the activities that are being organised for the Introduction Week from 30 August to 3 September, we ask that you please send us an email as soon as possible. 

  • Will my courses take place on campus this year? 

    Looking ahead to the new academic year, the expectation is that all courses will once again be able to take place on-campus. AUC's management team will continue to monitor the circumstances over the summer. This also means that it is expected that online courses will no longer be offered in September. We cannot rule out the possibility that circumstances might force us to return to online teaching temporarily, but it is not the intention of AUC to offer a remote study programme.  Of course, this will ultimately depend on the progression of the pandemic.

    The Dutch Ministry of Education, Culture and Science has formulated a “base scenario” (in Dutch) and the OMT will issue a definitive recommendation in early July. As it currently stands, expectations for the new academic year are that higher education institutions will be allowed to open their doors, social distancing will no longer be required, and voluntary self-tests will remain available for those who are not vaccinated.  However, depending on the progression of the pandemic, it may be possible that the 1.5m distance rule will still be in place, which would inevitably have an impact on education. The AUC management team is monitoring the situation closely and will provide incoming students, current students and faculty members with more information after 13 August.

    You can read more about the envisioned return to campus via the link below.

  • Where do I find my course schedule? 

    Your course schedule will be available in AUC Portal.

    If you already have a UvAnetID, you can log in to AUC Portal using your UvAnetID to access your course schedule. There you can find an overview of which courses you're registered for, the timetable, which classes are taking place online and the locations of the physical components of classes on campus (if any). Your academic tutor will be your primary contact for any questions about your course schedule, and you can discuss these questions during your individual meeting that will take place during Introduction Week. 

    Please note: if you log in to AUC Portal after 27 August and your course schedule is blank, please send an email to servicedesk@auc.nl

    If you do not yet have a UvAnetID, then you will be sent an email with a link to access your course schedule. You should receive this email by Friday 27 August. Through that link, you will be able to see which courses you are registered for, which classes will take place online and which will take place on-campus (if any), in addition to the times and locations (if applicable) of your courses. Your academic tutor will be your primary contact for any questions about your course schedule, and you can discuss these questions during your individual meeting that will take place during Introduction Week. 

    Please note: if you do not have a UvAnetID and have not received an email with a link to your course schedule by 27 August, please send an email to servicedesk@auc.nl.

  • How do I buy my books? 

    After students receive their course schedule during Introduction Week, books for the courses can be purchased through the AUCSA digital platform. On their site you will find a book list and ordering system for the upcoming semester. It is a good idea to wait until you have received your definitive class schedule before purchasing any books.

  • Do I have to quarantine upon arriving at AUC student residences due to the coronavirus?

    It will depend on the country you're arriving from. Not everyone needs to quarantine and you can check who is advised to quarantine upon arriving in the Netherlands on the Dutch government's website.

    What is self-quarantining 

    Generally speaking, self-quarantining means that you do not leave your house, receive visitors, travel to other locations, use public transport or come into contact with others during a certain period of time. Under the current coronavirus measures, a period of 10 days is recommended. If you don't develop symptoms that could be caused by the coronavirus within those 10 days, you can end the self-quarantine after that time. Alternatively, in some cases, you can end your self-quarantine by testing negative after the fifth day of your quarantine period.

    Who needs to self-quarantine and when

    Arriving from a country with a travel advisory where self-quarantining is advised

    The Dutch Ministry of Foreign Affairs has labelled each country in the world with a so-called travel advice. That travel advice indicates whether or not you are advised to self-quarantine after arriving in the Netherlands from that country. The Dutch government has developed useful tool to check if you will need to quarantine upon arrival in the Netherlands. You can access the tool on the website via the link below. 

    Self-quarantine if you have symptoms
    If you develop symptoms that are in line with those of coronavirus, you are urgently advised to self-quarantine and get tested. If you test positive for coronavirus, please follow the health advice on the Dutch government's website and the Public Health Service (GGD) of Amsterdam's website we also encourage you to send an email to collegesecretary@auc.nl to inform AUC of your positive test. Please note that any self-reporting to AUC is completely confidential and will only be used to monitor how the pandemic is affecting our community.

    Household quarantine
    If you live with other people who display symptoms of coronavirus, you should all get tested for coronavirus. Everyone should stay at home until all the results have been received. None of you should go to work or school, for instance, and you should ask other people do grocery shopping or walk the dog for you. If the results come back negative for everyone, all members of the household can go out again.

    If one person in the household tests positive, the whole household must quarantine, even those who have no have symptoms.

    Guidelines for quarantining

    If you are travelling from one of the countries for which it is advised to quarantine, this means that for the first 10 days in the Netherlands (you can shorten this period if you take a test on day 5 and the result comes back negative):

    • Don’t leave your accommodation.
    • Do not receive visitors.
    • During the self-quarantine period do not travel or go to another location in the Netherlands. People arriving from abroad may not return to their country of origin.
    • Study from home and do not use public transport.
    • If you need medical assistance, do not go to the doctor or the hospital, but phone the doctor instead.
    • Ask other people to do grocery shopping for you. If this isn’t possible, you may briefly go out to do grocery shopping, but only if you do not have any symptoms.

    When you are advised to self-quarantine, you cannot come to classes or the AUC building. You can read more about the process of quarantining in the dorms via the link below. 

  • Can I come to the AUC academic building?

    Generally speaking, from 30 August onwards you will be able to enter the AUC building for necessary purposes such as attending Introduction Week activities, attending classes or having small group meetings. Although the situation will become clearer after mid-August, there may still be certain restrictions in place such as limited access to study spaces, daily quotas on the number of simultaneous visitors allowed in the building, and possibly the need to maintain 1.5m distance. However, the definitive measures for August onward remain uncertain and will depend on the progression of the pandemic. Students and staff will be informed of any precautions they need to take during Introduction Week and for the first months of classes.

  • I'm feeling stressed/nervous/overwhelmed or have another issue that's bothering me. Who can I talk to?

    If you're feeling stressed, nervous, overwhelmed or would just like to someone to talk to, no matter the reason, please reach out to the AUC well-being team. AUC has many support systems in place ranging from fellow students in Peer Support , our own Student Life Officers, Resident Assistants in the dorms, your own tutor and even student psychologists at the University of Amsterdam. Whether you're having trouble getting settled, feeling more stressed than normal or are concerned about practical issues such as finances, please feel comfortable in contacting us. You can find an overview of the support systems available to you, who you can contact and how, via the link below. Should you still be unsure after reviewing the support systems flowchart, please contact the AUC Student LIfe Officer.

  • Where can I buy a bicycle?

    For those arriving from outside of the Netherlands, you'll notice very quickly that in Amsterdam, cycling is usually faster than public transport. Most streets have special cycle lanes or paths. For parking, there are countless cycle racks and even special garages.

    What kind of bike do you need?

    Any bike will do in Amsterdam. Most people prefer an older model, as newer ones are more susceptible to being stolen. However, the brakes, bell and lights should work otherwise you run the risk of receiving a fine. Wearing a helmet is not compulsory, and although few people do, if you feel more comfortable wearing one, please do so.

    Protecting your bike against theft

    • Thousands of bicycles are stolen every year, so good locks are essential.
    • Always use at least two: the best combination is a thick chain with a strong padlock plus a ring lock fitted to the back wheel.
    • When you park, try to chain your bike to something fixed like a rack or railing so that it cannot easily be carried away. And make sure the front wheel is secure, as well as the frame, since it is easily detached and stolen separately.

    Parking your bike

    While it may seem as if people leave their bikes anywhere, there are restrictions and those parked incorrectly may be removed. Look out for signs containing the words hier geen fietsen plaatsen svp (no bicycles please). At the dorms, you will find designated areas where you can park your bike. 

    Getting a bike

    While you can buy a new bike at a number of sporting goods stores and specialty bike shops, you'll probably want to start by buying a second-hand bicycle from a repair shop or platform such as Fietspiraat, a market such as Waterlooplein in the city centre or from fellow students. There are also websites such as www.cheapassbikes.nl that will sell refurbished or second-hand bikes at cheap prices. 

    You can ask fellow students or your Introduction Week mentors where they bought their bikes and if they know of shops or have sources they especially recommend. 

    Another alternative could be a service that leases bikes per month for a flat rate. You pay a monthly fee and don't actually own the bike, but they will take care of the service for the bike should something go wrong (a flat tire, for example). Swapfiets is one of the most popular bike-lease services in Amsterdam. 

    Whatever you do, avoid buying a bike from a stranger in the street: they are often stolen and it can put you at risk of being arrested for receiving stolen goods.